FAQs

Using the app 8

• Does ODIN PASS work on iOS (iPhone) and Android?
• I'm having problems with the app, who should I contact?
• What should I do if I need to change my destination part-way through a booked trip?
• [Android] Automatic updates of ODIN PASS
• [iOS] Uploading your profile photo (mandatory)

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Handy shortcuts and features 7

• [iOS] Setting your favourite locations and routes
• [Android] Setting your favourite locations and routes
• [iOS] How to reset your ODIN PASS password
• [Android] How to reset your ODIN PASS password
• [iOS] Searching for transport services using the ODIN PASS map

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Mobility passes 4

• How much does it cost to join ODIN PASS?
• Where can I ride shared micro-mobility devices?
• Do you offer discounts to students?
• The transport pass I purchased last month no longer exists. Why did ODIN PASS remove it?

Feedback & requests 1

• How to Submit Feedback and Requests

Trial participation 7

• Who can join ODIN PASS?
• Being COVID-Safe while using transport via ODIN PASS
• [iOS] Transitioning from BETA to the public ODIN PASS app
• [Android] Transitioning from BETA to the public ODIN PASS app
• I want to delete my ODIN PASS account

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