When you renewing your pass it may take up to 15 minutes to activate and for the public transport 'book' button to become visible.


In the ODIN PASS app we do not automatically renew your existing pass. This means you need to manually purchase each pass. While in the future we may enable an auto-renew feature, this manual purchase approach has been adopted, as pricing may change over time, as part of the research trial.


Through the app we allow users to purchase their next pass, while their current pass is active. You can either choose to renew your current pass at the same price, or choose to purchase another pass that is on offer. This second pass will automatically be activated when your current pass expires.


All users should receive a pass expiry push notification at 7 days and 3 days before expiry. If you are not receiving this push notifications, please send us a message at: support@odinpass.com.au so we can investigate this issue further.


To find out more about how to renew your pass, Android users click here and iOS users click here.