When you renewing your pass it may take up to 15 minutes to activate and for the public transport 'book' button to become visible.
In the ODIN PASS app we do not automatically renew your existing pass. This means you need to manually purchase each pass. While in the future we may enable an auto-renew feature, this manual purchase approach has been adopted, as pricing may change over time, as part of the research trial.
Through the app we allow users to purchase their next pass up to 7 days before your current pass expires. This new pass will automatically be activated when your current pass expires.
All users should receive a pass expiry push notification at 7 days and 3 days before expiry, as well as an email reminder. If you are not receiving these notifications, please send us a message at: firstname.lastname@example.org so we can investigate this issue further.