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Knowledge base
Getting started
Setting up ODIN PASS
12
Step 1: Welcome to ODIN PASS [on-boarding tutorial]
Step 2 [iOS]: Download the ODIN PASS app
Step 2 [Android]: Download the ODIN PASS app
Step 3 [iOS]: Setting up other transport apps for ODIN PASS
Step 3 [Android]: Setting up other transport apps for ODIN PASS
See all 12 articles
Buying a transport pass
9
[iOS] Buying a transport pass
[Android] Buying a transport pass
Am I locked in to a contract? What happens when the pricing changes?
[iOS] Renewing a transport pass
[Android] Renewing a transport pass
See all 9 articles
Using public transport with ODIN PASS
17
Where can I catch public transport with ODIN PASS?
Do I need my goCard to use ODIN PASS?
Do I need to show the bus driver or operator my ticket?
If I'm running late for the bus / train / ferry / tram can I get on without booking?
What happens if I accidentally book a ticket for later/earlier service?
See all 17 articles
Using other modes with ODIN PASS
9
[iOS] How do I book micro-mobility, taxis and car-sharing?
[Android] How do I book micro-mobility, taxis, and car-sharing?
How do I book Neuron with ODIN PASS?
How do I book 13cabs (taxi) with ODIN PASS?
How do I book GoGet with ODIN PASS?
See all 9 articles
Earning and redeeming rewards points
2
Earning reward points
Redeem reward points
FAQs
Using the app
15
Does ODIN PASS work on iOS (iPhone) and Android?
I'm having problems with the app, who should I contact?
What should I do if I need to change my destination part-way through a booked trip?
[Android] Automatic updates of ODIN PASS
[iOS] Uploading your profile photo (mandatory)
See all 15 articles
Handy shortcuts and features
7
[iOS] Setting your favourite locations and routes
[Android] Setting your favourite locations and routes
[iOS] How to reset your ODIN PASS password
[Android] How to reset your ODIN PASS password
[iOS] Searching for transport services using the ODIN PASS map
See all 7 articles
Mobility passes
4
How much does it cost to join ODIN PASS?
Where can I ride shared micro-mobility devices?
Do you offer discounts to students?
The transport pass I purchased last month no longer exists. Why did ODIN PASS remove it?
Feedback & requests
1
How to Submit Feedback and Requests
Trial participation
8
Who can join ODIN PASS?
Being COVID-Safe while using transport via ODIN PASS
[iOS] Transitioning from BETA to the public ODIN PASS app
[Android] Transitioning from BETA to the public ODIN PASS app
I want to delete my ODIN PASS account
See all 8 articles
All about MaaS trial
iMOVE research project
5
Is ODIN PASS being run to make a profit?
Why Mobility as a Service (MaaS)?
Who is SkedGo and TripGo?
What are the primary aims of the UQ MaaS trial?
What are the stages of the UQ MaaS trial?
Become an ODIN PASS partner
1
Becoming a partner with ODIN PASS
Terms and conditions
2
What are the terms and conditions of participating in the UQ MaaS trial?
Our change of mind policy
Billing
How does billing work?
1
Are there Pay-As-You-Go options on ODIN PASS?
Billing issues
1
I think I've been incorrectly charged while using ODIN PASS, what should I do?