We are very appreciative for your fantastic support of this research trial.
The University of Queensland is the only university in the world that has access to an innovative Mobility as a Service (MaaS) program like this, and your participation is crucial for helping us to demonstrate how MaaS could be expanded in the future, beyond UQ, and beyond just a trial.
As this trial is first and foremost a research project that is investigating how MaaS could be sustainably deployed, there will be times when we need to change the inclusions and/or prices of our bundles to try to achieve a sustainable and equitable program.
We have included some key points below about these bundles changes, in case you are unsure about what it means for you:
1. ODIN PASS will always publish price changes 72 hours in advance.
2. Bundle inclusions/price changes are not retrospective. This means that you never have to pay extra fees beyond what you have already paid. The updated pricing and/or inclusions only apply to new purchases made in the app.
3. There is never any obligation to renew or buy a new bundle. If you want to take a break from the program, you are welcome to, and you can rejoin at anytime in the future - while the trial continues to run.
4. In the future we may introduce ongoing, subscription-type bundles that automatically renew, however, this is not yet a feature that we offer; so all of our current bundles are prepaid for 30 days access, with no ongoing commitment or obligation.
If you have any questions, please contact us at: firstname.lastname@example.org
Our bundle prices and inclusions will always be kept up to date at our home page: www.odinpass.com.au